FAQ

1. How can I place an order?

  • Simply browse our collection, add items to your cart, and proceed to checkout.

2. What payment methods do you accept?

All Payments Receive by GBP.

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • JCB
  • Visa Electron
  • Discover
  • Diners Club and secure online payments.

3. Do you ship internationally?

  • Currently, we ship within the Netherlands. International shipping may be added soon.

4. How long does delivery take?

  • Orders are processed within 1–2 business days and delivered in 2–4 business days.

5. Can I track my order?

  • Yes, once your order is shipped, you’ll receive a tracking link via email.

6. What is your return policy?

  • We accept returns within 30 days of delivery if items are unused and in original condition.

7. What if I receive a damaged product?

  • Please contact us immediately with photos, and we’ll arrange a replacement or refund.

8. How can I contact customer support?

Business Name: Enviiro

Phone: +44 116 235 2561

Email: info@enviiro.shop

Business Hours: Monday – Friday: 08:00 AM – 05:00 PM
Saturday – Sunday: Closed

Address: 25 Beaumont Way, Beaumont Leys, Leicester LE4 1DS, United Kingdom